• Is my payment secure ?

    All the transactions made on the website are secure. The padlock symbol next to the address bar of the page beginning with “https” indicates that you are in a secure setting.

    Furthermore, the entire payment procedure is handled directly by PayPal on its web platform.

  • Which payment methods do you accept?

    ArthurErre accepts the following forms of payment for online purchases:

    Paypal (Visa, MasterCard, American Express, Diners, JCB, Discover Card, China UnionPay)
  • My order has been declined; do I need to place a new order?

    If you have received an e-mail from PayPal informing you that your order has been cancelled, please replace a new order online, otherwise please contact us at our

    Customer Service

  • When will my credit card be charged?

    PayPal charges your credit card immediately

  • Can I use multiple methods of payment?

    At this time, we only accept one form of payment per order.

  • Is VAT included in the final price and how do I claim vat back?

    All prices include VAT. At this time we are unable to provide a tax-back service for any of our online customers.

  • Have a question we have not answered?

    Please contact our customer service


    Go to Customer Service

Arthur Erre Milano ADV 2020