Is my payment secure ?
All the transactions made on the arthurerre.com website are secure. The padlock symbol next to the address bar of the page beginning with “https” indicates that you are in a secure setting.
Furthermore, the entire payment procedure is handled directly by PayPal on its web platform.
Which payment methods do you accept?
ArthurErre accepts the following forms of payment for online purchases:Paypal (Visa, MasterCard, American Express, Diners, JCB, Discover Card, China UnionPay)
My order has been declined; do I need to place a new order?
If you have received an e-mail from PayPal informing you that your order has been cancelled, please replace a new order online, otherwise please contact us at our
When will my credit card be charged?
PayPal charges your credit card immediately
Can I use multiple methods of payment?
At this time, we only accept one form of payment per order.
Is VAT included in the final price and how do I claim vat back?
All prices include VAT. At this time we are unable to provide a tax-back service for any of our online customers.
Have a question we have not answered?
Please contact our customer service